
Find answers to frequently asked questions below:
What is an HOA?
A Homeowners Association (HOA) is a private organization that consists of the homeowners of a community and is headed by an HOA Board of Directors. The main focus of the HOA is to better the community by preserving and enhancing the property within it.
What is the difference between the HOA and the Board of Directors?
The Homeowner Association consists of all owners within the geographic boundaries of the HOA. Each homeowner is a member of the HOA and membership is mandatory.
The Board of Directors consists of volunteer homeowners who have been elected by the members of the HOA through the annual vote. The Board of Directors have the fiduciary responsibility to operate, maintain, manage and improve the common areas, implement and enforce the provisions of the Declaration of Covenants, Conditions, and Restrictions and to promote the overall wellbeing of the association.
When do I pay HOA dues?
Invoices for the annual dues are typically sent out to homeowners by late January each year and payment is due by March 1st. Invoices are sent out via U.S. Postal Service and email (if the homeowner has one on file). Acceptable payment methods are by check, mailed to the PO Box 276 Cartersville, GA 30120 or by card through the link sent in the email notification. Card payments do have a “convenience fee” to cover the associated credit card fees.
How do I rent the clubhouse?
You can confirm that the clubhouse is available to rent by reaching out to thereserveatpettitcreek@gmail.com. You will also need to fill out the rental form located in the “Documents” section.
Who can use the pool and tennis courts?
Members who are in good standing (current on dues and no outstanding violations). Each home is limited to 4 guests.
Do I need approval to install fences, paint my home a different color or make other significant changes to my home or landscaping?
Yes. Any significant change to your home or property should be approved by the ACC. You can find the ACC change request form under the documents tab and it can be emailed to thereserveatpettitcreek@gmail.com.
Who can use the pool and the multi-purpose courts?
Members who are in good standing (current on dues and no outstanding violations). Each home is limited to 4 guests.
When does the pool open and close?
The targeted opening and closing dates for the pool are the second weekend in May and the last weekend in September.
How do I get a new pool card?
You can get a replacement pool card by sending a request to thereserveatpettitcreek@gmail.com. There is a $25 fee to replace a lost card.
What day is garbage/recycling pick up?
Trash pick-up is every Wednesday. Recycling is picked up every other Wednesday.
Where do I buy a mailbox post?
The type of post used on the mailboxes is a MB-300. There are several vendors that carry it. The following link is one carrier: https://global-hc.com/shop/mailboxes/mailbox-mb-300/
Who do I contact if a streetlight is out?